Oct 14, 2014

Fix Error Code ‘Dns_probe_finished_no_internet’ in Windows 8, Windows 10

Have you recently upgraded your system to the new Windows 8 or Windows 10? Seeing that some of our users have encountered some issues regarding the error “dns probe finished no internet” after the upgrade of the operating system I have decided to talk a bit about this particular error and the methods needed to solve it.
DNS PROBE FINISHED NO INTERNET issue on Windows 8 and Windows 10


The “dns probe finished no internet” error usually appears when you try to access the internet via the Google Chrome browser even though the internet works fine on other internet browsers like Mozilla or Internet explorer for Windows 8. This will prevent you from accessing any kind of web pages until you fix it. So you will only need to follow the tutorial posted below for a quick fix on this error and prevent it from appearing again.

Steps on how to fix “dns probe finished no internet” error in Windows 8 and Windows 10

  1. If you are using an internet router please save our current settings before you proceed with the steps below.
  2. Press and hold the “Windows” button and the “X” button.
  3. In the menu presented you will need to left click on the “Control Panel” feature.
  4. In the “Control Panel” window you will need to double click (left click) on “Network and Internet” icon in order to open it.
  5. Now look for the “network and sharing center” feature and left click on it.
  6. In the right side of the “Network and Sharing center” window you will need to left click on the “Change adapter settings” link.
  7. Now in the list of network adapters you will need to find the one you are using and right click on it.
  8. After you right click the network adapter you will need to left click on the “Properties” feature presented there.
  9. In the new Properties window you opened you will have to search for the “Internet Protocol Version 4 (TCP/IPv4)” option.
  10. Double click (left click) on the “Internet Protocol Version 4 (TCP/IPv4)” option in order to open it.
  11. After you selected the option above it will open another “Properties” window.
    Note: in this Properties window you will have access to the settings for the internet protocol.
  12. Left click on the “Use the Following DNS server address:” feature to select it.
  13. Now in the “Preferred DNS server” field put the following “208.67.222.222”.
  14. In the “Alternative DNS server” field put the following “208.67.220.220”.
  15. Check the box next to the “Validate settings upon exit” message situated in the lower side of the screen.
  16. Left click on the “OK” button presented in the lower side of the screen.
  17. Close the windows you have open.
  18. Now you will have to look in the Routers settings and place the same DNS address and alternative DNS address as you did in the steps above.
  19. After you configured the Router’s settings go to the Start button on the desktop.
  20. Type the following text “CMD”.
  21. Press the “Enter” button on the keyboard.
  22. Left click on the Command Prompt icon you have after the search.
  23. In the command Prompt window type the following text “IPCONFIG /ALL” without the quotes.
  24. Press the “Enter” button on the keyboard.
  25. You will have to search in the text that appeared for the name of the network adapter you are using.
  26. Under your network adapter you should have there a field with “Physical address” and next to it you should have the following code or something similar to it “78-DD-08-F1-DF-B0”.
  27. Now leave your command prompt window open and go again to the start button and write “NCPA.CPL” without the quotes.
  28. Right click on the name of the network adapter you are using and left click on the “Properties” feature.
  29. In the “Properties” window you need to left click on the “Configure” button.
  30. Left click on the “Advanced” tab you have in the upper side of the window.
  31. Left click on the “Network address” option you have there.
  32. Left click on the “Value” feature you have in this window to select it.
  33. In the “Value” field you will need to type the address you had saved a few rows above.
    Note: The example address was “78-DD-08-F1-DF-B0”, so you will need to type the address you have in the Value field except without the lines. For Example : “78DD08F1DFB0” without the quotes.
  34. Left click on the “OK” button you have in the lower side of this window.
  35. Restart your Windows 8 or Windows 10 device.
  36. Also have a look at the network adapter manufacturer’s website and install the latest drivers.
  37. If the above steps did not solve your problem then try disabling your Windows Firewall to see if this is the root cause of the error message.
  38. Upgrade the browser you are having issues with to the latest version available for your Windows 8 or Windows 10 operating system.

So by following the steps posted above you will now have your internet connection working properly in your Google Chrome application. Please let us know by writing us below if this solution helped with your issue and what we can do to further assist you in the future.

READ ALSO: Easily Solve Windows 8.1, Windows 10 Shutdown Problems

No comments:

Post a Comment