Jan 20, 2015

What to expect from Microsoft's Windows 10 event, from Cortana to new browsers

windows 10 start screen tight crop Mark Hachman

Pitching a technical preview of Windows 10 to businesses last October was the easy part. Now, Microsoft hopes to satisfy a much more fickle class of customers: consumers.

Microsoft is expected to show off a new preview of Windows 10 this Wednesday, and this time around the focus will be on features optimized for folks at home. We expect to see a PC version of the Cortana digital assistant that’s already deployed in Windows Phone; more graceful integration between the desktop and mobile iterations of Windows; possibly not one, but two new web browsers; and new synergy between Windows 10 and Xbox.

Microsoft is also expected to talk about Windows Phone 10, which will tie Microsoft’s Windows family even closer together. But the most important message at Microsoft’s event will likely go unspoken: Windows 10 is the operating system you’ve been waiting for since 2012, and it will make you forget about the heartbreak of Windows 8 entirely.

Further reading: Hands-on with Microsoft’s new Windows 10: UI changes that look great at first blush

“Windows 10 will become the new enterprise standard, the successor to Windows 7, a status that Windows 8 was unable to attain,” Frank Gillett, an analyst for Forrester Research, told us in an email. “Windows 10 will enable Microsoft to retain its leading position in PC computing, especially in the enterprise, where the PC remains a critical work tool.” 

It all sounds very rosy, but Gillett is less optimistic that Microsoft will make significant inroads in the mobile space—which was the goal of Windows 8 in the first place. “While [Windows 10] will give developers the unprecedented ability to develop apps that work on PCs, tablets, and smartphones with a single application development effort, it does not show enough potential for a differentiated mobile experience that will draw developers and consumers away from iOS and Android,” Gillett said.

So what exactly should we expect this week? Let’s take a brief look.

Cortana, more closely tied to search and notifications

cortana world cup winner Mark Hachman

Expect to see these handy types of Cortana queries on your desktop.

I remain unconvinced that Windows users are going to chatter away to a Cortana-enabled Windows PC as much as they do to a mobile phone. But it seems fairly obvious that Microsoft’s digital assistant will touch down within Windows soon, based on the leaks we’ve seen.

Cortana will almost certainly take over many of the search functions within the operating system. October’s Windows 10 Technical Preview adds a search box on the taskbar, basically replacing the need to flip into the Modern/Metro environment and launch a query. That search box may remain, but I’d hope Cortana will phase that out over time.

I’m especially hoping to see Cortana tied closely to Action Center notifications shared between the Windows 10 and Windows Phone platforms. I'd like to sit on my commuter train and ask Cortana to remind me of something, and have that reminder trigger pop-ups on my  desktop when I get to work, along with reminders that I’d better leave now to arrive in time for a meeting, and so on. Google’s Chrome browser hasn’t quite delivered on this promise, but Apple’s iOS is headed in that direction. What Microsoft should understand is that while a PC has your attention, it needs to make itself as useful as possible.

Continuum: The Desktop-Metro switch we wanted 

windows 8 tablet close up

Continuum should tell a Windows tablet to run the “Metro” mode when undocked.

In October, Microsoft executives touched upon what it called the “Continuum” concept: flipping the Windows user interface between the Desktop and Modern/Metro, depending on whether the tablet or hybrid was docked. In reality, this makes perfect sense: Nobody wants to poke through a lot of Desktop settings menus with their fingers, or even a stylus. I’m going to go so far as to say that Continuum is going to be hardly worthy of mention, because it’s going to be one of the obvious features that should have been there from the beginning.

Internet Explorer 12 and its Spartan successor

Internet Explorer 11

Does Internet Explorer need to become more streamlined and lightweight? Microsoft apparently thinks so.

Microsoft’s “Spartan” sounds like an interesting beast: a do-over, essentially, of Internet Explorer. Leaks on ZDNet and the Verge point to the browser's becoming a lightweight version of IE, but with support for extensions. 

Anyone who’s used a PC for a number of years has probably tried Chrome—if only because the alternative browser of choice, Firefox, suffered notorious memory leaks, bloating it to a point that many considered unusable. But Chrome’s habit of sandboxing each tab means that browser isn’t exactly lightweight, either.

In the past year or so, however, the trend has been to strip the cost out of PCs to make them more price-competitive with phones and tablets. Microsoft’s made Windows essentially free in smaller tablets. Trimming RAM and flash storage to cut cost has been a popular tactic—not just in PCs, but Windows Phones as well.

Re-engineering the browser to make it efficient and lightweight was the foundation of Opera Software—which is the default browser on Microsoft’s feature phones, by the way. It seems reasonable that we might see higher-end laptops with Windows, and IE; cheaper, low-end models could run the free Windows with Bing on top of the new Spartan browser.

As far as features are concerned: I care more about the content of the Web page I’m viewing than the browser I’m using. But browser plug-ins have been a feature IE has missed for some time.

Microsoft

SmartGlass is a second-screen app for the Xbox. More integration between the Xbox and Windows is en route, apparently.

Tying the Xbox to Windows 10, via gaming

We know Xbox chief Phil Spencer will present at the Windows 10 event, and on Thursday he spoke vaguely about what he plans to do.

Reading between the lines, it looks like Spencer and Microsoft hope to bring PC gaming more in line with the Xbox. Windows 10 will ship with DirectX 12, an optimized API that will be “closer to the metal” and bring PC games more in line with consoles, from a rendering perspective. That also sounds an awful lot like what Spencer is talking about.

In some sense, PC gamers are a breed apart (and like it that way), with valid complaints that consoles have dumbed down great PC game franchises like Thief, for example. Games for Windows and other gaming “features” have also been reviled by PC gamers. I’m hoping that we begin to see a much more robust PC games store, along the lines of Steam, instead of the anemic, casual Windows Phone games that currently litter Microsoft’s Windows Store. 

Windows Phone 10: Perhaps a peek

windows phone

Windows Phone will eventually get an overhaul, too. Will we see it next week?

Microsoft may dive deep into the guts of Windows Phone 10, but I’m not holding my breath. Part of the Continuum message is that users should have the same experience on a Microsoft device, whether it be a phone, tablet, or game console. And Microsoft has said that Windows 8-powered Lumias will be able to run Windows Phone 10. But it’s not really clear whether Microsoft plans to hold Windows Phone 10 to the same timetable as Windows 10 itself. I think we’ll hear something more on the subject, even if it’s not code that we can play around with.

Other changes

We know that a few other changes are on the way: Microsoft’s Gabriel Eul confirmed that Windows 10 will support the FLAC audio format, for example. Neowin's list of what they expect to see in Windows 10 includes multiple settings and revamped versions of existing apps. 

Finally, there’s the money question—not Windows as a business tool, but how Microsoft plans to monetize it. We don’t know whether Windows 10 will be a free upgrade for Windows users, sold at a discounted price, or combined with some sort of services bundle or subscription to make up the difference. Microsoft chief operating officer Kevin Turner has indicated that Microsoft will begin addressing some of these issues early this year—whether this week will be the date he does that, however, isn’t certain. 

Next week, however, will be like the Golden Globes for Windows 10. As the new operating system walks the red carpet, we’ll all begin to fabricate the buzz that’s going to shape the release of Microsoft’s new OS. Is it a winner? Or will Microsoft bungle the basics?

So far, based on our use of the technical preview, Microsoft’s done many things right. It’s listened to feedback, made changes, and added features where necessary. But make no mistake—this week’s reveal is as critical for Windows 10 as its eventual launch.

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Jan 19, 2015

Answer Line How to set Windows desktop items as public or private

0724 primary

Tom Shea administers a PC with several users. Some of the shortcuts on his desktop also show up on other people’s desktops. He wants to control when that happens.

Desktop sharing and privacy is actually pretty simple, but it’s not well known. Unless you know the trick, you can’t control which items will appear only on your desktop, and which will appear on everyone’s desktop.

The shortcuts and other files that show up on the desktop do so because they’re in a Desktop folder. (And yes, shortcuts are files—small files that point to other files.) But your PC has more than one Desktop folder, and therein lies the trick of creating public and private desktop shortcuts.

[Have a tech question? Ask PCWorld Contributing Editor Lincoln Spector. Send your query to answer@pcworld.com.]

The shortcuts and files in your private Desktop folder will display only on your desktop. This folder is probably C:\Users\logon\Desktop, where logon is the name you use to log onto Windows—such as C:\Users\Tom\Desktop.

Everything in your PC’s public Desktop folder will appear on the desktop of every user account on the computer. If your spouse or kid logs on to their account, the items will be on their desktops. And if you have separate Administrator and Regular accounts (a good idea), they will show up on both of them. This folder is probably  C:\Users\Public\Desktop.

If a shortcut appears on everyone’s desktop, but you want it only on yours, simply move it from the public Desktop folder to your personal one. And, of course, if you want to share a shortcut with everyone, move it to the public folder.

But there’s another folder you need to know about: the default desktop. Adding or removing files from this folder (probably C:\Users\Default\Desktop) won’t change any existing account. But when you create a new account, Windows will copy the contents of this folder to the new account’s Desktop.

One more thing you should know: When you drag a file to the desktop, or create a shortcut there, Windows will place it in your private desktop folder. Therefore, being private is the default.

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Jan 16, 2015

3 things Microsoft has to prove at its Windows 10 event

PCWorld News

When Microsoft unveils the consumer editions of Windows 10 next week, key questions about the OS will be on the table. Will Windows remain relevant? In a world of choices, would you willingly choose Windows 10? And in a business where others make these choices for you, would they choose Windows 10?

Its been said that, for people to want Windows 10 more than they did Windows 8, the system needs to return to many of the designs, themes, and functions of Windows 7. Well, theres already one competitor purporting to have all of Windows 7s most beloved features, and that competitor is called Windows 7. True, theres something to be said for the persistent value of familiarity just look at BlackBerry’s turnaround strategy, anchored on producing devices that remind people of BlackBerrys.

But reruns are cheap. If Windows 10 is merely a retread, people will make do with Windows 7 a year or two longer, and Windows 10 wont succeed. The opportunity would arise for a competitor to seize the moment. At the other end of the scale, if Windows 10 adopts yet another new user experience that reminds the veteran user of nothing whatsoever, it wont succeed. Wednesdays event at Microsoft’s Redmond, Washington, headquarters will be a high-wire act for Microsoft, but this time theres no safety net.

This will be a consumer-focused event, although businesses will also be watching the proceedings, which will be webcast and feature top executives including CEO Satya Nadella.

For all the reasons Windows 8 was rejected by businesses, the main reason was enough: Retraining employees comes at a sizable cost. So it will be incumbent upon Microsoft to produce, borrowing a legal phrase, a plea for continuance: a reason for users to keep believing in the potential of the product until at least next fall.

To pull this off, Microsoft has to prove to its customers the following:

1. The Windows 10 usage model can be both familiar and new. Usage model means the methodology, but also the philosophy, behind using the product. Facebook has a usage model thats fundamental to its entire platform on all devices. Microsoft must have a similar usage model in mind for Windows 10.

Windows Mobile tried to appear familiar to phone users by looking like a PC, with a start menu and a taskbar. That failed. When Windows 8 tried to appeal to PC users by looking similar to the compact, tile-strewn world of Windows Phone 8, that failed too. Users dont want one device to look or act like the other, and they dont need both devices to be used the same way, in order for them to perceive both systems as Windows.

However, people do need one familiar place that brings together their documents, services, and applications no matter how many devices they use. If Microsoft can borrow a page from Dropbox and Evernote, it could represent Windows as a place they can reach from their devices, rather than a file system that needs to be synced with other file systems. This way, devices dont have to work the same way for them to accomplish the same goal.

2. Windows 10 is a service that bridges individual devices. If the huge number of Windows users are to become Windows subscribers, they need to begin perceiving Windows as a service. Newspapers dont charge individual fees for each device from which you read their online publications, and neither should Microsoft.

Microsoft does not need to reveal Windows 10s retail price just yet. But if it divulges no information at all Wednesday about how its subscription model will work, then Windows Phone 10 will gain no more users than it already has. If Windows truly is the same system for both classes of device, then why shouldnt a subscriber be entitled to it everywhere?

3. The ideal of Windows is a cause that everyday people can support. Such a cause must be practical, achievable, and desirable.

Apples iOS and Mac users believe in Apple as a cause. They perceive the company as upholding principles of usability, excellence in design, simplicity, and practicality. It just works is a phrase the Apple loyal are proud to say aloud. To some extent, Google has managed to cobble together a workable ideal for Android, around the principle that it belongs to you. As a company, it successfully portrays itself as a responsible, diverse, and moderately liberal corporate citizen, advancing itself as a model company for other companies.

The last ideal that Microsoft attempted to articulate for its base was, I am a PC. Thats exactly the wrong cause for the mobile era. While CEO Nadella has cast Microsoft in the new role of a “platform and productivity company,” the ideal people will rally behind is not a vision for Microsoft but rather a vision for society. It won’t be a product goal, like great user experiences, but a vision of work being done and life being lived.

Microsoft has started down this path before, and has occasionally made headway. Now the company needs to tie that vision directly to Windows, so that if someone pasted a Windows logo to his back windshield, his neighbors wouldnt think he was weird.

Well be tracking Microsofts progress towards proving these three points, beginning Wednesday before 9:00 am Pacific Time. Follow our coverage of the Windows 10 preview event, including our Twitter stream at @SMFulton3.

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Jan 15, 2015

Answer Line The Windows 10 Technical Preview, keylogging, and you

Windows 10 Start menu Microsoft Mark Hachman

In its current Technical Preview edition, the next major version of Windows can send your keystrokes and spoken words to Microsoft. Andy Gorfman asked if it will stay that way. “Apart from taking Microsoft on trust, how do we know that [the spyware will be removed].”

Paranoia seems reasonable these days. We know that big-data companies such as Google, Facebook, and yes, Microsoft, gather information about us for commercial reasons. In addition to that, the NSA spies on us, and the big companies may be collaborating with them.

Meanwhile, the Windows 10 Technical Preview Privacy Statement is indeed a scary document. It informs us that “we may collect voice information” and “typed characters.” That’s not what you want in an operating system.

But before you panic, consider these three facts:

[Have a tech question? Ask PCWorld Contributing Editor Lincoln Spector. Send your query to answer@pcworld.com.]

First, this is a technical preview of a work in progress, months away from its commercial release. It’s intended for testing, not day-to-day use. Microsoft has a legitimate reason to track how the Preview behaves in the field, for the benefit of the final product.

Take a look at the Before you install page, which clearly states that you shouldn’t use the Technical Preview if you’ll be “installing it on your everyday computer.”

Second, Microsoft is very up-front about these policies. The Privacy Statement is comparatively short at fewer than 1,800 words—and it’s written in plain, non-legalese English. The scariest part--about collecting voice information, opening files, and logging typed characters--isn't buried, but near the top.

What’s more, the above-mentioned “Before you install” page warns potential users: “If the privacy of your system files is a concern, consider using a different PC.”

Finally, Microsoft has a lot to lose if they do this sort of tracking in the final, commercial version, and the company knows it. Yes, Microsoft will still track more than you'd like, but after the Windows 8 debacle, it can’t afford the bad PR of getting caught recording keystrokes.

If you decide to try the Technical Preview, put it on a separate computer. Don’t put your password manager on that computer, and don’t use it to log on to websites that require passwords. If that PC has a microphone, keep it unplugged or disabled most of the time.

I seriously doubt that the worst spyware features will remain in the finished product. However, Juan Carlos Perez is considerably more skeptical.

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Spec showdown: Microsoft's Lumia 532 makes more sense than Samsung's Tizen-based Z1

PCWorld News

Competition among low-price smartphones has gotten more intense, as Microsoft and Samsung Electronics hope to devices based on Android a run for their money with, respectively, the Lumia 532 and the Z1.

The two smartphones were launched on Wednesday. Samsung’s Z1 is based on the oft-delayed Tizen OS, has a US$92 price without a contract and will first go on sale in India. The Lumia 532 costs about the same and will get a wider distribution when it goes on sale next month.

Here is a spec comparison:

Processors

The Samsung Z1 is powered by a dual-core processor from Chinese manufacturer Spreadtrum. The Lumia 532 is powered by a 1.2GHz quad-core Snapdragon 200 processor, which was Qualcomm’s entry-level processor last year. There’s nothing wrong with using the Qualcomm processor, but with a superior successor on the way it seems like a less than ideal choice. Smartphones based on the Snapdragon 210 are expected to have LTE and fast charging functionality, which are both useful additions.

The screen

Both smartphones have 4-inch, 480x800-pixel screens, which in the era of big screens seems small. But to get the price tag below US$100, smartphone vendors have to make some compromises in order to make money.

Camera

In addition to the screen, the camera is where the difference between sub-$100 smartphones and their more expensive competitors becomes most apparent. The Lumia 532 has the edge here, with a 5-megapixel rear camera and a not very selfie-friendly VGA front camera. Buyers of the Z1 will have to make do with the same resolution on the front camera and a 3.1-megapixel rear camera.

Size and weight

The Z1 is slightly lighter and thinner at 112 grams and 9.7 millimeters compared to the Lumia 532, at 136 grams and 11.6 millimeters. The surface size of the Samsung device is 120.4 millimeters by 63.2 millimeters compared to 118.9 millimeters by 65.5 millimeters for the Microsoft smartphone.

Storage and RAM

When it comes to storage, the Lumia 532 once again comes out on top, with 8GB of internal memory and 1GB of RAM. Here, buyers of the Z1 will have to make do with 4GB of integrated storage and 768MB of RAM. The Z1’s storage can be expanded by up to 64GB using a microSD card, while the Lumia can handle larger, 128GB cards.

Battery

This round is close to a draw, with a 1,560 mAh battery capacity on the Lumia 532 and 1,500 on the Z1.

Summary

If you had asked me a year ago, I wouldn’t have bet on Samsung pushing Tizen as hard as the company is now doing. However, Samsung now seems hell-bent on building an ecosystem that includes TVs, smartwatches and smartphones, giving it some leverage against Google. But, on paper, the Z1 isn’t a very good start; the company has simply been too stringy with the smartphone’s specifications. I have a hard time understanding why anyone would buy it instead of a similarly priced, but more capable, Android-based smartphone.

Microsoft’s strategy to save Windows Phone with a growing number of affordable products makes sense because the low-end segment is growing faster than other parts of the smartphone market. On Wednesday, it also launched the Lumia 435, which is even cheaper than the Lumia 532, at about $80 without a contract. Microsoft also sells the Lumia 535, which has a 5-inch screen and two 5-megapixel cameras. Despite its growing portfolio, there is little doubt Microsoft and Windows Phone will also struggle to compete with Android. The availability of apps has improved, but is still an Achilles heel.

I still hope that Samsung and Microsoft are successful, because more competition can only be a good thing for consumers. But if I were in the market for a dirt-cheap smartphone I’d hold off for a couple of months to see what, for example, Motorola has in store for the successor to its Moto E.

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