Was there a time when you were working or playing a video game on your new Windows 8 or Windows 10 operating system and you got the “your PC ran into a problem and needs to restart” error message? Don’t be alarmed because you will see the reason as why you’re Windows 8 is acting like this and also the steps you need to take to fix this issue.
If you accidentally deleted or perhaps because a specific program deleted registry files from your System 32 folder you have in your Windows partition then you will most likely get the error message “your PC ran into a problem and needs to restart”. Also if your memory in Windows 8 or Windows 10 device is running at a higher percentage than your operating system accepts then you will also get this error message.
Note: The high percentage of memory usage can be caused by a specific application that you may have installed recently.
How to solve “your PC ran into a problem and needs to restart” in Windows 8 and Windows 10
First option:
- Move the mouse cursor over the lower right side of the screen to open the Charms bar.
- After the Charms bar is opened you will need to type in the search box “Command Prompt”.
- Left click on the “Command Prompt as Administrator” icon after the search is finished.
- Write in the Command Prompt window the following command : “SFC /SCANNOW” without the quotes.
- Press the “Enter” button on the keyboard.
- Let the SFC scan finish and see if you still have the same error message appearing after this.
Second option:
- Go to the desktop in your Windows 8 or Windows 10 by left clicking the “Desktop” icon on the start menu.
- Right click on the “My Computer” icon you have on the desktop.
- Left click on the “properties” feature you are presented.
- Left click on the “Advance” tab in the upper side of the Properties window.
- Under the “Startup and recover” topic left click on “Settings”
- Under the “System Failure” topic you will need to uncheck the box next to “Automatically restart”.
- Under the “Write debugging information” topic left click on the dropdown menu and left click again on the “Complete memory dump” feature.
- Left click on the “OK” button.
- Left click on the “Apply” button to save the changes.
- Reboot your Windows 8 or Windows 10 device.
- Check to see if you still have the error “your PC ran into a problem and needs to restart”.
Note: In case you still have this issue I would suggest you take the device to the store where you bought it from because it is most likely a hardware malfunction.
Now that you have two ways on how to fix the error “your PC ran into a problem and needs to restart” you only need to apply them and fix your issue in Windows 8 or Windows 10. Also write us below for any other issues regarding this subject and we will help you further with this case.
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